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Terms and conditions

Product Specific Terms - Workspace End-user Training

Public Courses

The following terms and conditions apply to training courses purchased via the CTS Training Portal:

  • Payment terms - Full payment must be made via the CTS Training Portal at the point of booking, unless the price appears as “Free”, in which case no payment is required at the point of booking. Bookings shall be on a per-registration basis.
  • Minimum number of registrants - Each course shall be subject to a minimum of 5 registrations. Should the course not reach the minimum number of registrants 48 hours before the training course is due to commence, CTS reserves the right to reschedule the course for a later date. Registrants can either accept the rescheduled date or request a credit.
  • Credits - Any credits issued will be for the same value as the price paid and will show in the CTS Training Portal. Credits may be redeemed against other training courses.
  • Transfers - Where multiple dates of the same course are available, registrants are able to transfer to another date up to 5 days prior to the commencement of the already booked course.
  • Unforeseen circumstances - CTS reserves the right to reschedule a course to a later date should unforeseen circumstances arise and CTS are unable to deliver the training course.
  • Content - All training shall be delivered by CTS in accordance with the description in the course catalogue.
  • Consent - Registrants understand that by attending a public course, their name and email address will be visible to other attendees of the public course and therefore give consent for these details to be shared with other attendees.

Private Courses

  • Once a registrant has registered their interest for a private course on the CTS Training Portal, registrants will be contacted by CTS and provided with a bespoke contract based on their specific training requirements.

All training courses booked via the CTS Training Portal are subject to CTS’ General Terms & Conditions. For the purpose of these Product Specific Terms references to “Order Form” in the General Terms & Conditions shall be deemed a reference to the Online Registration Form.

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